Effective Date: 03/05/2025

This Privacy Policy (“policy”) describes how ReGenovateMD PC ("Company," "we," "us," or "our") processes certain information we collect from you on our website, {{website}} (the "Website"). This policy is designed to assist you in understanding how we collect and use the personal information you provide to us and to help you make informed decisions when using our Website.

This Privacy Policy applies only to personal information collected through our Website and does not apply to Protected Health Information (PHI). If you are a patient receiving healthcare services from ReGenovateMD PC, any PHI we collect, use, or disclose is governed by the Health Insurance Portability and Accountability Act (HIPAA) and related federal and state laws. Our handling of PHI is detailed in our Notice of Privacy Practices (NPP), which outlines your rights and how we protect your health information. You can view our Notice of Privacy Practices [CLIENT TO LINK TO NOTICE OF PRIVACY PRACTICES] for more information.

Please note that while we take security and privacy seriously, this Privacy Policy does not govern any health-related information you provide through patient portals, appointment scheduling, secure messaging, or telehealth services. Any PHI collected through those channels is managed under HIPAA regulations and subject to strict privacy protections.

By using this Website, you agree to the terms of this Privacy Policy.

Your use of this Website is also governed by our Terms of Use [CLIENT TO LINK TO TERMS OF USE], which are incorporated by reference into this Policy. By accessing or using this Website, you acknowledge and agree to be bound by both this Privacy Policy and our Terms of Use.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

This policy applies to information we may collect:

• On this Website

• In email, text, and other electronic messages between you and this Website or our practice

• Through mobile or desktop applications used for scheduling, patient intake, or telehealth services

• When you engage with our online advertising or third-party services linked to this Website

• From third-party platforms that assist in patient care, such as appointment scheduling systems, electronic health record (EHR) platforms, or secure messaging services

1. Information We Collect

Information We Collect About You and How We Collect It

We may collect several types of information from and about users of our Website, including information:

• Personal Information – Information that can identify you, such as your name, postal address, email address, phone number, or any other identifier by which you may be contacted online or offline.

• Non-Identifiable Information – Data that does not directly identify you but relates to your interactions with our Website, such as general location data, browsing activity, or aggregated usage statistics.

• Technical Information – Details about your internet connection, the device and browser you use to access our Website, and website usage data.

We may collect this information:

• Directly from You – When you provide information by scheduling an appointment, filling out forms, contacting us, or engaging with our services.

• Automatically – As you navigate our Website, certain data may be collected through cookies, log files, and other tracking technologies.

• From Third Parties – We may receive information from service providers that help facilitate appointments, secure patient communications, analytics, or marketing efforts.

Personal Information You Provide to Us

You may submit personal information, which is information that can be used to identify you individually, when you interact with our website. We may collect personal information that you voluntarily provide when you:

• Submit forms on our Website, such as scheduling an appointment, contacting our office, or requesting more information about our services

• Contact us via email, text, or other electronic means (we may store records of your communication)

• Respond to feedback or surveys

• Make a payment for medical services through our Website

• Use patient portal interactions, if applicable

This may include your name, email address, phone number, and other identifiers. If you make a payment through our Website, billing details may be collected by a third-party payment processor—we do not store credit card details.

Information Collected Automatically

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Website usage details – Information about your visits to our Website

• Technical information – IP address, operating system, browser type, system settings

• Location data (if enabled) – General location data to optimize your experience

We use cookies, log files, and tracking technologies for analytics, security monitoring, and Website optimization.

This data helps us to:

• Estimate audience size and usage patterns

• Store information about your preferences

• Speed up your searches

• Recognize you when you return to our Website

Technologies Used:

• Cookies – Small files placed on your computer. You may manage cookie preferences in your browser settings.

• Web Beacons – Small electronic files on our Website and emails used to gather statistics or verify system integrity.

We may use tracking technologies like Google Analytics. See:

• Google’s policy

• Opt out of Google Analytics

• Manage Google ad settings

Information From Third Parties

We may receive information from:

• Scheduling software

• Payment processors

• Marketing tools

• Public social media profiles

Sensitive Personal Information

We do not knowingly collect sensitive data under CPRA (e.g., SSNs, biometric data). If submitted, we delete it appropriately.

2. How We Use Your Information

We use the information we collect, including personal information, to:

• Respond to inquiries

• Schedule/manage appointments

• Send service-related communications

• Provide customer support

• Present our Website content

• Provide requested services

• Comply with legal and contractual obligations

• Notify you about changes

• Send marketing communications (if you opt-in)

• For any other purpose with your consent

Automatically collected data is used to improve our Website, analyze trends, enhance security, and personalize your experience.

3. How We Share Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers assisting in:

• Appointment scheduling

• Payment processing

• Secure messaging

• EHR systems

We may also disclose information:

• During business transfers or mergers

• To comply with legal processes or law enforcement

• To protect ReGenovateMD PC or others

• If there’s a threat or misuse of the Website

• With your consent

Choices About How We Use and Disclose Your Information

• Tracking/Advertising – Adjust browser or use cookie management tool to refuse tracking

• Promotional Emails – Opt out via email link or by emailing drmike@regenovatemd.com

• Text Messages – Opt out by replying STOP

We will still send service-related communications such as appointment confirmations or policy updates.

4. Our Commitment to Security

We use physical, electronic, and procedural safeguards to protect your information.

However, no method is 100% secure. We are not responsible for privacy settings circumvention. If a security breach occurs, we will notify affected individuals as required.

5. Children's Privacy

This Website is not intended for children under 13. We do not knowingly collect data from children under 13.

If we learn we have collected personal data from a child without verified parental consent, we will delete it. Contact us at drmike@regenovatemd.com if you believe this has occurred.

6. Changes to Our Privacy Policy

We reserve the right to change this policy at any time.

• Updates will be posted to this page

• The “Effective Date” will reflect the most recent changes

• Continued use of the Website after updates constitutes your acceptance

7. Contact Us

If you have any questions about this Privacy Policy, contact:

ReGenovateMD PC
📧 drmike@regenovatemd.com
📞 424-239-9164
📍 2650 Jones Way #11, Simi Valley, CA 93065